Christmas Delivery: Orders should be placed by midnight 17th December 2017 for Christmas delivery. After this date it is advised to contact us before placing your order to check stock availability and delivery options if needed for Christmas. Otherwise orders placed after 17th December may not be dispatched until the new year.
Christmas Closure: We are closed 22nd December 2017 - 2nd January 2018 inclusive. Orders can continue to be placed during this time but will not be processed until after 2nd January 2018.
Delivery is offered to the UK mainland, Orkney, Isle of Wight and Northern Ireland with a standard delivery charge of £4.95 for orders valued £50 and below and FREE for orders valued over £50. For delivery to other countries please contact us letting us know the items required and your delivery address in order that we can provide quote for delivery.
Standard UK delivery is usually made within 3-5 working days of your order being placed (delivery to Scotland, Orkney, Isle of Wight and Northern Ireland may take 1-2 working days longer). However, there may be occasions where delays occur and Acorn Internet Ltd shall not be liable for any delay or consequence of non-delivery of any product(s) in your order howsoever caused. If you require a product urgently or by a specific date then please contact us to check stock availability and whether express delivery options are available before placing your order. Note: any charges for express delivery are non-refundable.
When placing your order you can opt to have your order delivered to a different address (ie your work address, friend or relative) if it is unlikely someone will be home to receive the parcel. Alternatively you can add instructions in the "Additional Information" box at checkout if you wish the parcel to be left with a neighbour or left at a safe location at the property without a signature. However, if you request the parcel is left in a safe location at the property without a signature this is entirely at your own risk and Acorn Internet Ltd and its couriers will not be liable for any parcel that goes missing after delivery is made where such instructions are given.
Where multiple products are ordered these may be dispatched in more than one package.